There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...

When Nikon decided to merge and consolidate customer data from more than 25 disparate sources into one system, officials didn’t want the burden of maintaining it in-house, yet whatever they went with ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

No matter how hard you work, you can't succeed in the small-business world if you don't put your customers first. But making the most of customer relationships isn't easy. Keeping your clientele ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to sales — and it plans to use its workflow prowess and AI capabilities to get ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

Opinions expressed by Digital Journal contributors are their own. “True innovation lies in creating systems that empower organizations to achieve seamless operations. Every CRM solution is an ...

SINGAPORE, April 30, 2021 /PRNewswire/ -- Global ICT provider HUAWEI, AI unicorn 4Paradigm and Singapore-based startup Advocado today announced a landmark partnership to launch a first-of-its-kind ...

ProTracker Cloud builds on the firm’s ProTracker Advantage product, a practice management program, by providing a hosted solution including the ProTracker Advantage CRM, Microsoft Office 2007 (MS Word ...

Digital government is a trust-based revolution. As global agencies embrace AI and cloud customer relationship management systems, they carry a responsibility to uphold ethics, transparency and ...

Someone remind me what the point of on-premise is again. Microsoft was quite clear that Cloud users would get first dibs on their 2013 update and 2014 is looking eerily similar. So is this a clear ...

LONDON, August 18, 2010 /PRNewswire/ — Really Simple Systems – http://www.reallysimplesystems.com – the largest UK vendor of cloud CRM systems today announces ...